Automating Interac e-Transfers for Canadian Nonprofits

For Canadian nonprofits, Interac e-Transfer has become one of the most popular ways donors send contributions. It’s fast, secure, and doesn’t require donors to set up payment accounts or share credit card information.

But there’s a catch: every e-Transfer notification email needs to be manually processed, matched to a donor, and recorded in your donor management system.

At DonorLog, we’ve solved this problem with our Automated Interac e-Transfer Integration, a unique feature that transforms email notifications into structured donation records automatically.

Here’s how it works and why it’s become a game-changer for Canadian charities.

The Problem: Manual Processing Is Time-Consuming

Before automation, processing Interac e-Transfers typically involved:

1. Receiving notification emails from Interac (notify@payments.interac.ca)

2. Manually reading each email to extract:

   • Donation amount

   • Sender name

   • Reference number

   • Transfer date

   • Optional message from the donor

3. Matching the sender to an existing donor in your database

4. Creating a donation record with all the details

5. Linking everything together for reporting and tax receipts

For organizations receiving dozens of e-Transfers per month, this process can consume hours of administrative time, time that could be better spent on mission-critical work.

The Solution: Intelligent Email Parsing and Automation

DonorLog’s Interac e-Transfer Integration automates the entire workflow.

When an Interac notification email arrives, the system:

1. Automatically detects the email and extracts key information (amount, sender name, date, reference number, message)

2. Prevents duplicates by checking reference numbers to avoid double-counting

3. Suggests donor matches by intelligently matching sender names to your existing donor database

All of this happens automatically in the background, so you can focus on reviewing and confirming matches rather than manual data entry.

The User Experience: From Email to Donation in Minutes

The workflow is simple and streamlined:

1. Automatic Processing
   When an Interac e-Transfer email arrives, it’s automatically detected, parsed, and stored, no manual intervention needed.

2. Quick Review
   Administrators access the Interac dashboard to see all transfers with suggested donor and campaign matches, plus the original email for verification.

3. One-Click Creation
   Select the donor and campaign, review pre-filled details, and create the donation record with a single click. The system automatically links everything together and updates all records.

Real-World Impact: Saving Time, Reducing Errors

Organizations using DonorLog’s Interac integration report significant time savings:

• Before: 5–10 minutes per e-Transfer
  (reading email, matching donor, creating record)

• After: ~30 seconds per e-Transfer
  (quick review and confirmation)

For an organization receiving 50 e-Transfers per month:

• Time saved: ~4–8 hours per month

• Error reduction: Automated parsing eliminates manual data entry mistakes

• Faster processing: Donations appear in the system within minutes of receipt

Security and Compliance

The integration maintains high security standards with encrypted data storage, secure email processing, and comprehensive audit logging.

All actions are tracked for compliance, and raw emails are preserved for verification and tax purposes.

Looking Ahead

We’re constantly enhancing the integration based on user feedback, with plans for:

• Improved donor and campaign matching accuracy

• Bulk processing tools

• Notifications

Conclusion

DonorLog’s Interac e-Transfer Integration represents a significant leap forward in donation processing automation for Canadian nonprofits.

By eliminating manual data entry and reducing processing time from minutes to seconds, organizations can focus more resources on their mission and less on administrative tasks.

The combination of intelligent parsing, smart matching, and a user-friendly interface makes it easy to process donations accurately and efficiently. Whether you’re a small community organization or a large charity, this integration can transform how you handle Interac e-Transfers.

Ready to automate your Interac e-Transfer processing?
Contact us at (admin@glaceit.ca) to learn more about DonorLog’s payment integrations, or start your free trial today.